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Know The Difference?

A NARPM® member stands apart from other property managers and landlords. Unlike many of them, NARPM® members:

  • Have access to numerous educational opportunities.

  • Adhere to the highest Standards of Professionalism and Code of Ethics.

  • Know important pending legislative items that affect your property.

  • Know rent values and vacancy factors.

  • Have rental applications and consistent screening policies to meet legal obligations

  • Perform thorough move-in and move-out property evaluations.

  • Are personally familiar with reputable painters, electricians, roofers, chimney cleaners, carpenters, landscapers, furnace and appliance repairmen, and other maintenance professionals.

  • Are able to effectively negotiate with tenants, handle difficult issues and enforce the terms of the rental agreement.

  • Have the ability to recover NSF checks, evict tenants, and collect bad debts. 

Why You Need a Professional

  • Better renter selection, background checks, and pre-screening.

  • Maintenance contracts save you money.

  • Rental listings are taken care of, and usually reach a larger audience.

  • Property Management fees are usually considered a tax deduction.


Our Mission

NARPM® provides resources for residential property management professionals who desire to learn, grow, and build relationships.

Our Vision

NARPM® will be the recognized leader in the residential property management industry.



Established in 1988, NARPM® is the only national organization focused primarily on Residential Property Management. NARPM® is committed to bringing the highest level of professionalism and ethics to the property management profession. Education is a fundamental component of the organization with a growing number of classes and materials being developed for the membership. In addition to the many educational opportunities at local, state and national conferences, NARPM®has developed a core of courses that are required to earn NARPM® designations.




Havelock, NC – Phyllis Mento, a local leader in the residential property management field, has just been awarded the prestigious RMP® (Residential Management Professional) designation from the National Association of Residential Property Managers (NARPM®).  This prestigious designation is held by fewer than 795 property managers nationwide and is reflective of the professional commitment made to the industry by Phyllis Mento.


“Receiving my RMP® designation was one of the proudest moments in my professional career,” said Phyllis Mento, Owner of Mento Real Estate Services, Inc.  The professional designation is awarded to property managers who have completed one of the highest levels of achievement including specific course requirements as well as service to the NARPM® organization.  A detailed examination of the applicant as well as letters of recommendations from clients and peers are required to pass the certification requirements.


This important designation is one Phyllis Mento should be very proud of and reinforces the expertise they maintain within the property management field.


The National Association of Residential Property Managers (NARPM®), founded in October 1988, provides a permanent trade organization for the residential property management industry. NARPM® continues to be the premier professional association of residential property managers, currently representing approximately 5,800 members comprised of real estate agents, brokers, managers and their employees. Their mission is to provide resources for residential property management professionals who desire to learn, grow, and build relationships. The Association administers several designation programs including the Residential Management Professional (RMP®), the Master Property Manager (MPM®), the Certified Residential Management Company (CRMC®), the Certified Support Specialist (CSS®), the Certified Maintenance Coordinator (CMC), and the Certified Residential Management Bookkeeper (CRMB). More than 60 local chapters of NARPM® are currently operating in major metropolitan areas, and many more are in the formative stages. For information, call NARPM® National at 800-782-3452 or visit    

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